Authentication error
If your machine cannot connect to the authentication server during installation, an "Authentication Error" message appears.
- Manual authentication: Click Yes in the error dialog to save the license file locally. Email this file to support@ranorex.com with the subject "License file authentication." Ranorex authenticates the file and returns it for manual installation.
- Offline installation: Click No to skip automatic authentication and follow the "Install without internet connection" workflow.
For more information, see Install a Node-Locked License.