Not connected to Ranorex License Manager
The Ranorex License Manager displays this error if the underlying Windows service stops. This often occurs because antivirus programs flag the service as a false positive.
- Restart the service: Open the Windows Task Manager, navigate to the Services tab, and restart the RanorexLicenseService.
- Reinstall: If the service fails to restart, reinstall the Ranorex License Manager.
If the problem persists, contact support@ranorex.com.