In addition to the prerequisites listed in Install Ranorex Subscription License Manager, make sure your environment also meets the virtualization requirements below. These requirements are especially important when you install the License Manager on systems that use WSL 2 and Hyper-V.
Hyper-V Requirement
Hyper-V must be enabled on the host machine where the Ranorex Subscription License Manager is installed.
Some License Manager deployment scenarios rely on Windows virtualization features (for example, WSL 2 depends on the Hyper-V virtualization stack).
Virtual Machine Installations
Requirements
- Nested virtualization is enabled for the VM (virtualization extensions exposed to the guest OS).
- Hyper-V is enabled inside the VM.
Important: Nested virtualization support varies by hypervisor and configuration. If nested virtualization isn’t available, WSL 2/Hyper-V features inside the VM may not work as expected.
Quick Check: Is Hyper-V Enabled?
To confirm that Hyper-V is enabled:
- Open PowerShell as Administrator.
-
Run the following command:
Get-WindowsOptionalFeature -Online -FeatureName Microsoft-Hyper-V-All - Look for the output:
- If State is Enabled → ✅ Hyper-V is active.
- If State is Disabled → ❌ Hyper-V is not currently enabled.
Note: If you're running this command inside a VM and see the message
"Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed." It means the system is already running under a hypervisor. In that case, make sure nested virtualization is enabled on the host and Hyper-V is also enabled inside the VM.
Some virtualization platforms do support nested virtualization with Hyper‑V enabled inside a guest VM, but support varies by product and is not universally available or officially supported by all vendors.